Amazon Introduces Contactless Payment Through Palm Recognition

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Amazon has recently launched a new way for customers to pay for purchases using the palm of their hand. This palm recognition payment technology is called Amazon One. All the customers need to do is hover their palms on the device and they can already pay for commodities without cash or credit card. The service is currently available in two Amazon Go stores in Seattle, Washington.

Screenshot from CBN News

CSP Daily News: Contactless option replaces a QR code with a hand

Screenshot by CSP Daily News

In a blog post, Dilip Kumar, vice president of physical retail and technology for Amazon disclosed that this technology offers a “fast, convenient, contactless way for people to use their palm to make everyday activities like paying at a store, presenting a loyalty card, entering a location like a stadium, or badging into work more effortless. The service is designed to be highly secure and uses custom-built algorithms and hardware to create a person’s unique palm signature.”

According to CSP Daily News, the technology requires users to insert their credit card and hover their palm over the device so it can identify the customer to their chosen method of payment. Once that is done, customers can hold their palm above the Amazon One device for about a second to gain entry to the store. The device does not require the user to have an Amazon Prime account when first identifying their palm.

Screenshot from CSP Daily News

CBN News: By holding their palm above the device, patrons can enter secure areas and pay for items without cash or credit card

Screenshot from CBN News

The amount of personal information that the company will receive from the scans is also an important concern with this latest development in cashless payments.

CBN News reports that by holding their palm above the device, patrons can enter secure areas and pay for items without cash or credit card. 

However, Amazon contends the data will be secured, stored in a special cloud created by Amazon, and that customers can wipe out their Amazon One-related hand data at any time.

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