Selling more and faster is the dream of all sales representatives, regardless of their field. But how can these goals are achieved?
Below we list some techniques and tips that the best sellers use and that may help you improve your business:
1. Identify potential customers
When you’re looking for customers on the phone for the first time, or if you’re promoting a new product or service, do not just think about selling during the first series of calls. You must give a description of your business and the services it offers, but more importantly, you must gather information about your interlocutor.
These first contacts allow you to better analyze what your way of working will be. It is important that you be insightful and identifies your future clients, in this way you can make a better strategy so that your clients remember you too.
2. Achieve an effective message
An effective message should generate credibility with your potential customers. This requires a thorough investigation in your market.
A small secret is not to talk about your product or service, but rather to focus on the results. In short, your customers want to talk to a businessman, not a simple merchant.
3. Send an email
Try not to phone your potential customer too much, this can be annoying and annihilate the sale if your prospect simply decides to ignore you. Is it natural and next time sending an email? On many occasions this works better than making a second call.
The purpose of this email should be a little more informal, trying to empathize as an equal to your client, and look as little as possible to someone who just wants to sell.
In the mail, highlight your good ideas or offers of the moment. A very useful trick is to write the mail, it is to start at the point where the last conversation ended, for example: “Following an observation in our telephone conversation last month, I came up with a way to …”
4. Your client is also your partner
“Your customers are not customers, customers are partners.”
That said, making sales immediately takes everything to another level.
If one of your partners needs something, why not let the sales department help you? If you are able to show your clients that your company has a steel moral about work, this will generally translate into the fact that the next time your client needs your type of service; it will most likely come back with you. And not only that, it is also very likely that I recommend you to others.
5. Increase sales
This is obvious, but takes the time to ask yourself this key question: “What does my client need and do not ask me?” This is the best way to increase your sales. Survey your clients, and if they think they do not need anything, follow your intuition.
Develop a plan that adapts to the needs of your clients and present it to them, there are great possibilities for them to change their mind.
6. Provide impeccable customer service
The secret of this is to have confidence in your employees. It’s easy to say, but it’s not so easy to do. However, making trust part of your work culture is a worthwhile game. If each transaction is aligned with a relationship of trust and working as a team, your effort will pay off and management will be easier.
The above does not mean that you should neglect your company, only which too strict policies tend to be a barrier to easy management and a good work environment.
7. Take the initiative when closing a sale
At the end of a business discussion, the client should know what he needs to know to make a decision. The “trick” in this situation is to subtly ask the client to make a decision soon; this can be done by saying, “Why not try?” “I can give it to you today (or tomorrow).”
Always take the initiative at this point of the talk with the potential client.
8. Dealing with the client in person
It is now or never for a good impression. Turn off your mobile phone and start the demonstration. Never describe your product or service by reading notes or brochures. Make sure they are listening and understanding. Do not use your own or your company’s idioms, nor words that you believe all clients can not understand.
You must be prepared enough to answer your client’s questions naturally.
9. Make a good demonstration
Whether it takes five or fifty minutes to do your demonstration, organize your content and maintain a dialogue with your audience is the most important. Make sure you present the basic idea of your project clearly from the beginning, and then support it with three points to explain the maximum benefits of your service or product.
If there is little time, put aside stories or other data that you can do without so you can focus on the essentials.
10. Exceeds the sales quota
Some feel entitled to relax once the sales of their day have reached their quota. But why do that, if that is the time when you can be the best. Instead of making do with your sales quota and resting, keep making phone calls. This will bring many more projects to the business and it is the best time to show how far you are able to go.
Your efforts will be more effective if you are always in action instead of stopping and starting over.
11. Plan your week effectively
Every night, write in your diary all the people with whom you need to get in touch and all the projects that will be presented to you for the next day.
Also plan a schedule for your phone calls in order to reduce the time spent driving if you have to travel to get an appointment.
12. Customer loyalty
The hardest part is getting the trust of the people. First you must create a personal relationship and trust comes next. Do not hesitate to make a little more effort and, help your clients immediately if a problem arises.
Always keep your promises. All this makes your customers feel safe with your sales advice. See photos, tips, similar places specials, and more at Buy Sell anything.