Salesforce boosts social networking

Salesforce has brought out which it reckons will transform advertising - being what it claims as the first social advertising application which integrates social ads with CRM.

Sales go awry for SAP in Asia

The maker of expensive management software, SAP, is having some trouble making sales in Asia.

Chatter is vital for Salesforce

Salesforce has made some changes to its Chatter service. The company has  announced that it has integrated the activity stream service, launched in 2010, into its CRM software. This now means that customers will be able to access and edit records as well as  take action on an account, all from a mobile device.

Salesforce eyes "Cloud 2" with Heroku acquisition

Salesforce has confirmed that it will acquire Heroku for approximately $212 million in cash. According to Salesforce CEO Marc Benioff, the acquisition is expected to help the company prepare for the next era of cloud computing - known as Cloud 2.

Microsoft, Salesforce mutually settle patent litigation

Microsoft and cloud services company have put an end to a patent infringement lawsuit that was already months in the making.

Microsoft vs. Microsoft’s Litigation Strategy

Like the majority of large traditional technology companies, Microsoft generally uses its patent portfolio defensively rather than offensively.