New technology can prevent cellular overload, dropped calls

When a natural disaster strikes and too many people take to their mobile phones at once, cellular networks easily overload. But a University of British Columbia graduate student has developed a solution to ensure that calls don’t get dropped and texts make it to their destination.

Verizon tops in customer service, AT&T dead last

Customers are twice as happy with Verizon service than AT&T, and only report one-third the amount of dropped calls. Is there a map for that?