Chatter is vital for Salesforce

Salesforce has made some changes to its Chatter service. The company has  announced that it has integrated the activity stream service, launched in 2010, into its CRM software. This now means that customers will be able to access and edit records as well as  take action on an account, all from a mobile device.

Twitter chatter could help save lives

Researchers from Lockheed Martin and the University of Maryland have kicked off a study of social media website chatter - which could theoretically be used to help emergency responders save lives during disasters.