Sony is now acknowledging what every hacker has known for decades: absolutely no system is truly secure.
Indeed, Sony CEO Howard Stringer says he can't guarantee the security of the company's videogame network or any other Web system in the "bad new world" of cyber crime.
"[Maintaining security] is a never-ending process. [I don't know if anyone] is 100% secure," Stringer told the Wall Street Journal.
"It's the beginning, unfortunately, or the shape of things to come. It's not a brave new world; it's a bad new world."
However, Stringer emphasized that Sony's online security wasn't lax, even though unknown digital infiltrators recently managed to compromise the personal info of millions and down the PlayStation Network for weeks.
"We had no reason to believe that our security was not good and still no reason to believe it because we have plenty of people looking at it. We've learned that we just have to keep improving our security. We [also] have to earn back the trust and loyalty we may have lost in this circumstance. That's our goal and that's one we have to reach.
"[In addition], we have to have better tools to watch out for those who want to steal our data. After all, we ran the PlayStation Network which gave away free games. It's not an obvious target for enmity or aggression. I'm very upset at what they did to our customers who want to enjoy our network. There's a lot to be learned from this experience."
Meanwhile, Kazuo Hirai, the head of Sony's videogame and consumer electronics units, confirmed the Japanese-based corporation had installed a number of new safeguards to prevent hack and extract operations.
"We have done everything possible and reasonable to make sure that a system is secure from attack," Hirai added.