Tablet failures slow BYOD growth
A report claimed that nearly half people using tablets have experienced failure in the last two years, making them a poor choice as devices in the business sector.
The survey was undertaken by Panasonic which – it is only fair to say – has an axe to grind because it is pushing its Toughbook range of tablets.
The survey showed that the most common weakest link was extreme temperatures, whether machines were left in places too hot or too cold.
The next common reason for failure was machines being dropped or knocked off desks – that was followed by spillages. Panasonic claimed one in 10 reported that a vehicle drove over their broken tablets.
Battery problems, touchscreen bugs and screen breakages were also named as reasons for tablets not working – with the average time for repair being two weeks.
The survey showed that tablets are often used wen employees were travelling but 45 percent used it at their desk or in front of clients.
Panasonic didn’t say how many people it had surveyed.
According to the report:
IT market-research firm Vanson Bourne recently surveyed 2,200 IT managers and found that the added demand on IT resources brought on by BYOD—including IT support, network bandwidth, remote-access servers and enterprise applications often used by mobile workers—is increasing far faster than most IT departments can handle .Another challenge BYOD creates is security. Whether it’s the lack of security features found in consumer devices, regulatory compliance issues, poorly defined and/or followed policies or the propensity for users to lose devices, security challenges abound in BYOD environments.Check Point software released a survey of 790 security professionals which found that 67 percent thought BYOD increased the risk to corporate data; 63 percent worried about controlling access to networks and online resources and 96 percent said the number and variety of connected devices is growing.With consumer devices lacking some of the enterprise security features IT departments desire, lost devices become a real issue, and mobile devices are notoriously easy to lose. According to a 2012 survey, more than 8,000 mobile devices were left behind at just seven of the country’s largest airports in 2011 . Compounding the security threat of lost devices, a Javelin Strategy & Research study found that 62 percent of smartphone users do not use password protection, potentially exposing corporate data to serious risks and possible financial liability.In the Check Point survey, 79 percent of security professionals said they’d had an incident during the past year involving mobile devices. For just over 40 percent of respondents the security event cost more than $100,000; 16 percent said mobile-security breaches had resulted in costs of more than $500,000.These costs should be especially concerning for businesses with compliance mandates such as PCI DSS, HIPAA and GLBA. In these cases, certain information security requirements call for the safeguarding of specific data that must be followed even if the data is on a mobile device owned by an employee.