Microsoft promises to fix stock issues with Surface Pro tablet

Posted by Shane McGlaun

Microsoft launched its long-awaited Windows 8 Surface Pro tablet earlier this month, with the device quickly selling out at a number of retailers.

The lack of Surface Pro tablets quickly raised the question of whether the device was incredibly popular, or if Microsoft simply didn't have enough tablets available as stock at launch. Indeed, some consumers reported that local outlets only received one or two Surface Pro units.

Although we at TG Daily are currently reserving judgement, several reports of low stock in retail outlets led many to believe that Microsoft's sellout of the tablet had more to do with poor supply than high demand.

In any case, Microsoft recently acknowledged on its Surface blog that certain retail and online locations have been out of the Surface Pro tablet altogether or have had low stock.

Redmond says that it is working to address the stock issues by shipping additional 64 GB tablets to Best Buy, Staples, and Microsoft Store locations. Microsoft also says that later this week it will be shipping 128 GB models to retailers, with some units available by the end of the week. Microsoft also notes that its priority and the priority of its retail partners is to fulfill orders from existing customers who pre-ordered the Surface.

Microsoft notes that retailers in Canada are following a similar timeline but supplies may take a few days later to arrive at retail locations.

"Demand is high and we’re working as quickly as we can to get Surface Pro in market. If your local retailer does not have stock immediately, they should have it soon," a Microsoft rep added.

As previously discussed on TG Daily, the Surface Pro - which is equipped with a Core i5 processor - starts at $900. Unlike Microsoft's $500 ARM-powered Surface RT, the Surface Pro can run all Windows 7 desktop software - in addition to the current generation of Windows 8 apps.

The Surface Pro is available in 64GB and 128GB configurations. Both models are packaged with a Surface pen built around Block technology, which allows users to edit, collaborate and "get things done."

Additional accessories, such as the Touch Cover and Type Cover, carry a price tag of $120 and $130, respectively.