One-fourth of iPhone 4 owners upset with antenna issues

  • Even though Apple would argue that only a handful of people ever experienced any problems with the iPhone 4's faulty antenna design, nearly 25% of all iPhone 4 owners are upset. Changewave Research just released a new report that the biggest gripe that 24% of users had with the device is its antenna issues, the same amount as were dissatisfied with the 3G network service. 27%, though, were most frustrated by the fact that they have to use AT&T if they want an iPhone.

    Overall, 72% said they were "very satisfied" with their iPhone 4, which is a strong number, but not nearly as impressive as a similar study from the research firm last year that showed 82% of iPhone 3GS owners were very satisfied.

    Still, only around 7% said they were not satisfied overall with their iPhone 4 (compared to 1% with the 3GS).

    Interestingly, though, even though Apple conceded that more calls were officially being droppd on the iPhone 4 than the iPhone 3GS, the survey found more people reporting dropped calls on the latter device.

    Of all the features on the phone, more than 95% of iPhone 4 owners said something other than mobile phone service was what they liked most about the device. Around 50% said the screen's resolution was the nicest feature.

Related Stories

Why all the Focus on Artificial Intelligence?

Why Communication is an Important Part of Leadership

How Do Virtual Account Numbers Simplify B2B Payments?