Xbox update causes video problems

Posted by Mike Luttrell

Concerns are being raised that Microsoft's latest Xbox 360 update intentionally scaled back video playback quality.

That is, with the exception of videos that are purchased through the console's proprietary Zune Marketplace digital download platform.

Specifically, it appears that after the most recent Xbox 360 update, those Zune Marketplace videos are the only ones that users can play in full 1080p HD quality.

In other words, if you try to watch a TV show or movie that you didn't pay Microsoft for, the maximum playback output is 720p. However, somehow, if you're watching a TV show or movie that you bought from Microsoft, it's available in 1080p.

Of course, before the latest firmware update, all videos could be watched in full HD, so it seems like this is an intentional effort to force people to buy their video content from Microsoft.

But it looks like the company made a mistake when it tinkered with video playback, because the Xbox update also led to washed out colors and problematic black levels in some videos.

Microsoft confirmed in a Twitter post that there were some technical problems related to video playback, but remained mysteriously quiet about the specific 720p/1080p issue.

So if you didn't think Microsoft could make the Xbox 360 any more proprietary of a platform, it looks like the company just proved you wrong.