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Google patents invention to end wireless contracts forever

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Trendwatch
By Rick C. Hodgin   
Friday, September 26, 2008 07:29
Mountain View (CA) - Inventors at Google have developed a novel concept to end the war of cell phone and wireless contracts. Their idea was awarded a patent yesterday and relates to per use bidding. Their patent is broad enough that it could apply to all wireless communications, including GSM, 3G, WiFi, WiMAX and the so-called "white space spectrum" which will be freed up once analog TV broadcasts are replaced with digital ones in 2009. "Bid before you use" is the model Google has patented. But will it work?


A little computation before you call

A type of instant response system would be created between users and service providers. A potential user would indicate in some way the type of service required before they use it. For cell phones it would basically be just dialing the number and pressing Send. That information would be sufficient to let the bidding companies know what services are required, meaning "a call between here and Pittsburgh" which might go through seven different phone networks.

All available service providers would immediately receive the request, compute their rates based on use, trends, whatever other factors they add in, and then send back a response with their best rates. The user would see a list of rates on-screen from various providers and choose the one they wanted. The service would begin immediately and an account associated with the wireless device would automatically be debited.

Basically, instead of typing in a number and pressing send, a caller would type a number, press Send, wait for the response, and then choose the route they wanted to go. But, it doesn't have to be that complex.


No immediate changes required

Using this new method wouldn't require any changes. It would still be possible to continue using a wireless devices pretty much as is done today. In such a case, a user would setup some automatic selection critera which would engage an automatic selection algorithm. This may be something simple like the "I'm feeling lucky" button on Google's search page, which automatically goes to the first hit found in a Google search. In the case of the cell phone it would always go with the cheapest rate.

Other programmable abilities like "When in San Francisco always use AT&T," or "If Sprint network is available and only up to 15% higher than cheapest rate, go with Sprint," and a whole host of real, user-customizable options. In these cases the algorithm could automatically choose providers based on desired behavior.


A big change in thinking

Still, there is this huge inertial mindset in place regarding the use of wireless devices. Users like to know that when they turn something on it will work, and do so as expected. Also, they don't like to think a lot. It might take an hour to figure out how to use all of an iPhone's features. But once it's learned the idea of having to do something differently isn't readily appealing to most users.

Switching to this type of bidding system will produce a new type of network. And unless the user has setup a rule like "Regardless of rates, always use Sprint, AT&T or Verizon, and in that order," it is one that will be completely variable in nature. Sometimes service will be as the user expected. Other times it may be something less. And new issues are raised like, "should I pay for faulty service or misleading abilities," such as a company claiming to provide service from some location, but being ultimately unable to do so reliably?

When is it the fault of the consumer for choosing A over B, and when is it the fault of the provider?


Laws, laws and more laws

It seems very clear that such an idea, while potentially freeing wireless users in many ways, would also require a host of new laws relating to wireless use and service providing. Without such laws, the reliability enjoyed by users on networks today could be severly compromised. Since average Joe and Jane User may not truly understand the ramifications of placing their call through the service that costs 1.2 cents less per minute than what would come from a more reliable network, it is theoretically possible that their lives could be at stake.

Do I choose "Joe's Cell Phone Network" when in Spitfire, Arizona for my 911 call just because they're half the price of AT&T? These are all real issues that would have to be sorted out. And in such a model, consumers would have to be protected.


Conclusion

Ideas like this are really great to read about and even see being proposed by a company like Google. A market economy in the cell phone industry would definitely be a desirable alternative. It's one which ultimately places the reliability of the network and its rate guides at the behest of the public. When there are no long term commitments or contracts it's up to us who we choose.  It's in a company's best interests to provide the best service they can for the cheapest rates possible.

"Power to the people."

That's what this idea from Google is all about. And now for the big question:  Will it ever see the light of day?
Comments (16)Add Comment
Sep 26, 2008 08:42     
Sep 26, 2008 09:28     
Sep 26, 2008 09:50     
Sep 26, 2008 09:51     
Sep 26, 2008 10:14     
Sep 26, 2008 11:18     
Sep 26, 2008 12:11     
Sep 26, 2008 13:38     
Sep 26, 2008 14:02     
Sep 26, 2008 15:23     
Sep 26, 2008 18:16     
Sep 27, 2008 03:17     

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