Antennagate claim site goes live

  • Apple iPhone 4 customers can now claim the princely sum of $15 in compensation, following the settlement of a lawsuit over the phone's 'antennagate' reception problems.

    The iphone4settlement website is now live, and users have until August 28 to make a claim. The deal is intended to settle 18 different lawsuits, and is open to anyone who bought an iPhone 4 before February 17 this year - long after the problems were widely known about.

    "To be eligible for the cash payment, you must have: (a) experienced antenna or reception issues; (b) been unable to return your iPhone 4 without incurring any costs; (c) been unwilling to use a case or free bumper for your iPhone 4; and (d) completed certain troubleshooting steps or are unable to complete the troubleshooting steps because you no longer own your iPhone," says Apple.

    However, there'll still be quite a wait for the cash. The class action settlement which led to the layout is to go through another hearing in mid-July, and 'there may be appeals', says Apple, which could take up to a year. "Please be patient," it says.

    The case dates back to 2010, when buyers of the new phone started complaining that they were experiencing poor signal quality and dropped calls; Apple said it was the way people were holding it that was at fault. Nevertheless, nearly a quarter of iPhone 4 users said they were having difficulties with the antenna.

    Apple eventually offered users a free bumper designed to fix the problem; those who accepted are still entitled to the cash.

Related Stories

Key Trends in Cognitive Systems Spending

Guerrilla Marketing Tactics That Are Still Relevant in 2017

Emerging Legal Issues In VR And Augmented Reality