AT&T CEO doesn't want to take your call

Posted by A STAFF WRITER

Are you displeased with AT&T's new smartphone plan? Well, don't try complaining to CEO Randall Stephenson - he apparently doesn't want to hear about it.

Unfortunately, Giorgio Galante found that out the hard way, after sending two letters to Stephenson complaining about the company's "improved" data policy.

AT&T CEO doesn't want to take your call"To my surprise, I received [a] voicemail from AT&T's executive response staff. The gist is: Thanks for the feedback, and if you bother our CEO again, we're going to send you a cease and desist letter," Galante wrote in a blog post.


"Wow. I was expecting a 'hey thanks and so long' at best. So what did I send that was so offensive?"

What, indeed? The full text of Galante's letter can be read here.
 
Oh, and AT&T CEO Randall Stephenson can reportedly be contacted at:

rs2982@att.com (direct)
randall.stephenson@att.com
phone: 210-351-5401 (direct to his secretary)
fax 210-351-3553
alternate phone: 210-821-4105 (headquarters, press 3, ask for Mr. Stephenson's office)